資訊委外

定期服務

系統、設備維護
其他, Job Description Responsibility 1 Technical Support  Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software.  Assists in the setup and operation of audio visual hardware as required by end user.  Determines appropriate hardware and software based on corporate policy and end user requirements.  Responds to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issues.  Escalates incidents and questions to appropriate support groups.  Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves.  May assist in administration and maintenance of technology infrastructure components.  May assist in installation, maintenance, troubleshooting and repair of office telephony systems.  Frequent travel to other offices for supports may be required. 2 Administrative Tasks  Uses corporate incident management system to record and track all support work.  Maintains accurate hardware and software records for corporate assets.  Performs time tracking tasks as required.  May assist with the procurement of hardware and software 3 Team Meetings & Training  Supports team’s abilities and functions through positive customer relations.  Contributes to the improvement and enhancement of processes and procedures.  Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members. 4 Performs Related Duties As Assigned By Management  Performs duties as assigned by management, including but not limited to project execution and disaster recovery activities.

電腦
其他, 個人電腦

101台以上

1處

其他, 保經

五萬元-十萬元/月

星期一 上午、下午、傍晚 星期二 上午、下午、傍晚 星期三 上午、下午、傍晚 星期四 上午、下午、傍晚 星期五 上午、下午、傍晚

有, 需要能以英文溝通能力

台北市,中山區